Refund policy

Payment Methods

SuperTodler accepts all major debit cards, credit cards, digital wallets, UPI, and Net Banking for seamless checkout.

Shipping & Delivery

• Coverage: We ship across India through reliable courier partners.

• Timeline: Orders are typically delivered within 2 to 7 business days. Once dispatched, you will receive tracking updates via SMS and email.

• Shipping Fee: Standard delivery is Free on all orders above ₹1,500. A nominal delivery fee applies to orders under ₹1,500. Express shipping options are calculated at actual cost at checkout.

• Tracking & Delays: While we strive to meet delivery timelines, SuperTodler is not liable for delays caused by weather conditions, public holidays, or unforeseen logistical issues beyond our control.

Cancellations

Orders can be canceled prior to dispatch by reaching out to our customer support team. Once an order is handed over to the courier, cancellations or modifications are no longer possible.

Returns & Refund Policy

Due to strict hygiene, health, and safety standards for baby and toddler products, SuperTodler has a Strict No Return & No Refund Policy across all items on our website.

This strict standard ensures that every product delivered to your doorstep is 100% brand-new, factory-sealed, unused, and completely safe for your child.

• Serious & Genuine Cases: In serious cases (such as receiving a completely damaged, defective, or incorrect product), please contact our support team within 3 days of delivery.

• Evaluation: These rare cases will be evaluated individually upon reviewing clear photos/videos of the package and item.

Damaged & Incorrect Items

If your order arrives damaged, please message or email us within 3 days of delivery along with photos of the damaged product and outer packaging so our team can evaluate the issue immediately.

Customer Support

• Email: supertodlerofficial@gmail.com

• Phone: +91 74358 53843 (WhatsApp Only)

• Support Hours: Monday to Saturday, 11:30 AM – 6:00 PM IST